Shipping policy
At Akti Cosmetics, we strive to deliver your favorite beauty products safely and on time. Below are the details of our shipping process:
1️⃣ Order Processing Time
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Orders are processed within 1-3 business days (excluding weekends and public holidays).
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You will receive a confirmation email with tracking details once your order is shipped.
2️⃣ Shipping Time & Charges
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Standard Shipping: Delivery within 5-7 business days (may vary based on location).
- Shipping charges will be calculated at checkout based on your location and chosen delivery option.
3️⃣ Shipping Locations
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International shipping is not available.
4️⃣ Delivery Guidelines
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Orders will be delivered to the address provided at checkout. Please ensure all details are accurate to avoid delays.
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If a package is undeliverable due to incorrect address or failed delivery attempts, the customer will be responsible for any additional shipping charges.
5️⃣ Order Tracking
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Once shipped, you’ll receive a tracking link via email/SMS to monitor your order’s progress.
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If you do not receive your order within the estimated timeframe, please contact us at our customer support.
6️⃣ Delays & Unforeseen Issues
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Delays may occur due to weather conditions, logistical issues, or high-demand periods.
7️⃣ Damaged or Lost Packages
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If your package is damaged or lost in transit, please reach out to us within 48 hours of delivery with pictures and order details. We will investigate and resolve the issue as per our exchange policy.
Thank you for choosing Akti Cosmetics! ✨ Your beauty, delivered with care.